Frequently Asked Questions
Everything you need to know about getting your free website. Can't find what you're looking for? Just ask us.
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Pricing
Everything about cost, billing, and what's included.
Is it really free?
Yes — we build your website at no cost. You only pay $15/month for hosting, which keeps your site online, fast, and secure. No setup fees, no hidden charges.
What's the catch?
There isn't one. We make money from the hosting. That's it. We want you to love your site and stay for years — that's our business model.
Can I cancel anytime?
Yes. No contracts, no cancellation fees. If you leave, we'll even help you export your content.
What if I need email marketing or a CRM?
Our platform offers those features on higher plans starting at $97/month. Most businesses start with the $15/month website plan and upgrade when they need more.
Is there a free trial?
The website build itself is free. You only start paying the $15/month hosting fee when you're happy with the site and ready to go live.
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Process
How we work and what to expect from start to finish.
How long does it take?
Most websites are live within 48 hours. Larger sites may take a few days longer.
Do you build online stores?
Yes — your site can include a full online store: product pages, payments, and order management, all built for you and covered by the same $15/mo plan.
What do I need to provide?
Just your business name, what you do, and any photos or logos you have. Don't have photos? No problem — we'll source professional images for you.
How do I get started?
Take our quick quiz — it takes about 2 minutes. We'll ask about your business and preferences, then get to work building your site.
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Technical
Domains, hosting, mobile, SEO, and the technical details.
Can I use my own domain name?
Absolutely. If you already have a domain, we'll connect it. If you don't, we'll help you get one (domains are typically $10-15/year from a registrar).
What if I want to host my own website?
Our done-for-you platform covers what most small businesses need, so you don't have to manage hosting, plugins, or updates yourself. If you already have a WordPress site, reach out — we'll help you figure out the smoothest way over.
Will my site work on mobile phones?
Every website we build is fully responsive — it looks great on phones, tablets, and desktops.
Will my site show up on Google?
We set up basic SEO on every site — proper titles, descriptions, and structure so Google can find you. We can't guarantee #1 rankings, but we give you a strong foundation.
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Support
What happens after your site goes live.
What if I need changes after my site is live?
Just reach out and we'll make updates for you. Small changes are included with your hosting.
What happens if I stop paying?
Your site goes offline, but we keep your data for 30 days in case you want to come back. After that, we can still help you export your content.
Still Have Questions?
We're happy to help. Reach out and we'll get back to you within one business day.
No credit card required — takes 2 minutes